Privacy Policy
🔐 Privacy Policy – Mega Brick and Blocks
Last Updated: July 2025
At Mega Brick and Blocks, we take your privacy seriously. This Privacy Policy explains how we collect, use, store and protect your personal information when you contact us through our website, enquiry forms or advertising platforms such as Google and Meta. We aim to handle your information responsibly and in line with Australian privacy laws.
📄 1. Introduction
Mega Brick and Blocks is a bricklaying business servicing South East Melbourne. We specialise in block retaining walls, block basements, brick veneer, subfloor blockwork, fences and structural block walls. In the course of quoting and completing work, we may collect personal information from clients and website visitors. This policy outlines how that information is managed.
🗂️ 2. Information We Collect
2.1 Personal Details
- Full Name
- Email Address
- Phone Number
- Property Address or Suburb
- Preferred Contact Method
2.2 Project Information
- Type of brick or block work required
- Project details (e.g. retaining wall, basement, veneer, subfloor)
- Site conditions or access details
- Estimated timing or urgency
- Notes, plans, or images submitted through forms
2.3 Technical & Usage Data
- IP address
- Device type and browser
- Pages viewed on our website
- Referral source (e.g. Google Search, Facebook Ad)
2.4 Meta Lead Ads Submissions
If you submit your details through Facebook or Instagram lead forms, we collect the information you provide (such as name, phone number and project details) so we can respond to your enquiry.
🎯 3. How We Use Your Information
- Respond to quote requests and enquiries
- Discuss project details and provide pricing
- Arrange site inspections where required
- Follow up on enquiries or ongoing jobs
- Improve our website and service experience
- Comply with Australian legal and business obligations
We do not sell or rent your personal information to third parties.
🤝 4. Legal Basis for Processing
- Consent – when you submit your information
- Contract – to provide the services you request
- Legitimate Interest – to improve service and communication
- Legal Obligation – for record-keeping and compliance
🔐 5. Data Sharing & Disclosure
Your information may be shared only with:
- Team members involved in quoting or completing your work
- Trusted tools such as CRM systems, Google, or Meta platforms
- Service providers assisting with website or marketing performance
We do not share your information with unrelated third parties for marketing purposes.
🛡️ 6. Data Security
- Secure website connection (HTTPS)
- Encrypted form submissions
- Password-protected systems
- Limited access to authorised users only
If a data breach occurs, we will respond in line with the Privacy Act 1988 (Cth).
👤 7. Your Rights & Choices
- Request access to your personal information
- Ask for corrections if details are inaccurate
- Request deletion where legally permitted
- Opt out of communication at any time
- Lodge a complaint with the OAIC if required
🌐 8. Cookies & Tracking
We use tools like Google Analytics and Meta Pixel to understand website activity and improve performance.
- Measure website usage and engagement
- Improve functionality and user experience
- Track advertising performance
You can disable cookies through your browser settings.
🔗 9. Third-Party Services
If you interact with us via third-party platforms, please review their policies:
- Meta Privacy Policy
- Google Privacy Policy
✏️ 10. Updates to This Policy
We may update this policy from time to time. The latest version will always be available on our website.
📬 11. Contact Us
If you have any questions about this policy, contact us:
Mega Brick and Blocks
📧 Email: admin@megabrickandblocks.com.au
📞 Phone: 0434125772
🌐 Website: https://megabrickandblocks.com/